Terms & Conditions
Introduction
By using this website, including all content, tools, and services available, you agree to comply with these Terms and Conditions. Please read through these carefully before using the site. If you do not agree to these terms, you must not access or use the site.
These Terms of Service apply to all users, including without limitation, browsers, vendors, customers, and contributors of content.
1. Online Store Terms
By accessing this site or purchasing products, you confirm that you are at least 18 years old.
You agree not to use our products for any illegal or unauthorized purpose, and you are solely responsible for ensuring that your actions comply with all local laws and regulations (including, but not limited to, copyright laws).
You must not transmit any malicious code or viruses, and any breach of these terms will result in the immediate termination of your access to the site.
2. General Conditions
We reserve the right to refuse service to anyone at our discretion and at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and could be altered to meet technical requirements of connected networks or devices. Credit card information is always encrypted during transfer.
You agree not to copy, reproduce, sell, or exploit any part of our service, without prior written consent from us.
3. Accuracy, Completeness, and Timeliness of Information
We strive to provide accurate and up-to-date information, but we cannot guarantee that all information on this site is accurate, complete, or current. We reserve the right to correct any errors and modify any content at our discretion.
You agree that it is your responsibility to verify any information before acting upon it.
4. Pricing and Modifications
Product prices and availability may change without notice. We may also modify or discontinue certain services or features at any time.
We will not be held liable for any changes, price adjustments, or discontinuation of products.
5. Product Availability and Description
Certain products may only be available online and may have limited quantities. We make every effort to display the products and colors as accurately as possible, but we cannot guarantee that your monitor will display the correct colors.
We reserve the right to limit quantities or refuse service to any customer. All product descriptions and pricing are subject to change without notice, and we may discontinue products at our discretion.
6. Order Accuracy and Account Information
You agree to provide accurate and up-to-date information for all transactions. We reserve the right to refuse or cancel any orders if we suspect fraudulent activity or issues related to payment processing.
In the case of order cancellations or issues with delivery, especially for international shipments, we will contact you and refund any payments made.
For more details, please refer to our Return Policy.
7. Third-Party Tools
We may provide access to third-party tools that we do not monitor or control. You acknowledge and agree that we are not responsible for these tools and provide them “as is” without any guarantees.
You use any third-party tools at your own risk and should review their terms before use.
8. Third-Party Links
Our site may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites. Please read their terms and policies carefully before engaging in transactions.
We are not liable for any losses incurred through transactions with third-party sites.
9. User Submissions
If you submit content to us (e.g., feedback or suggestions), you grant us the right to use, edit, and distribute that content without restriction. We are not obliged to compensate or respond to your submissions.
We may, but are not required to, monitor or remove content that violates these Terms of Service.
You are solely responsible for the accuracy and legality of any content you submit.
10. Personal Information
Your personal information is governed by our Privacy Policy. Please review the policy for details on how your data is collected and protected.
11. Errors and Omissions
Occasionally, information on the site may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct these issues and update or cancel orders without prior notice.
12. Prohibited Uses
You may not use this site for unlawful purposes or engage in activities that infringe on the rights of others. This includes, but is not limited to:
- Violating any laws or regulations
- Infringing on intellectual property rights
- Harassing or discriminating against others
- Transmitting harmful code, viruses, or malware
- Collecting personal information without consent
We reserve the right to suspend or terminate access for any violations.
13. Limitation of Liability
We do not guarantee that the services will be uninterrupted, secure, or error-free. Our liability is limited to the maximum extent permitted by law.
In no event shall Vortex Eliquids Ltd. be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
14. Indemnity
You agree to indemnify and hold Vortex Eliquids Ltd. and its affiliates harmless from any claims or demands arising from your breach of these terms or your violation of any laws or third-party rights.
15. Severability
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will continue in full force and effect.
16. Termination
Either party may terminate these Terms of Service at any time. If you violate these terms, we may terminate access without notice.
Upon termination, any obligations incurred before the termination will survive.
17. Entire Agreement
These Terms of Service, along with any applicable policies, constitute the entire agreement between you and us. Any previous agreements are superseded by this one.
18. Governing Law
These Terms are governed by and construed under the laws of the United Kingdom.
19. Changes to Terms
We may update these Terms from time to time, and the most recent version will be available on this page. By continuing to use the website, you accept the changes.
20. Contact Information
For any questions regarding these Terms, please contact us at:
Email: info@vortexeliquids.co.uk
Special Shipping and Payment Information
UK Mainland: Free shipping on orders over £25.
International Customers: Please be aware that shipping restrictions may apply to certain regions. We will notify you in case of any issues with your order.
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